Services

E-Commerce Account Management

“Managing an online store is complex — we make it simple and profitable.”

This service is for sellers who want professional help in managing their online stores. It includes:
Full-service account management: Managing accounts on Amazon, eBay, Walmart, and Shopify. This involves handling product listings, customer interactions, sales performance, and compliance with marketplace policies.
Product listing creation, optimization, and SEO strategies: Writing high-quality product descriptions, optimizing images, and using SEO strategies to improve search rankings and visibility.
Pricing strategies and Buy Box optimization: Setting competitive prices based on market trends to increase sales and win the Buy Box (on Amazon, the Buy Box is crucial for making sales).
Customer service and order fulfilment support: Handling customer inquiries, processing returns, managing reviews, and ensuring smooth order fulfilment.
This service helps online sellers maximize sales and efficiency while reducing workload.

E-Commerce automation & Process Optimization

For sellers dealing with large amounts of data, automation can save time and reduce human errors. This includes:
Custom Google Apps Scripts to automate data processing in Google Sheets: Automating repetitive tasks like inventory updates, sales tracking, and order management using custom scripts.
Inventory and order management automation: Implementing systems that automatically update stock levels, track orders, and notify sellers of low inventory.
Data extraction and analysis for better decision-making: Gathering useful data from sales reports, customer behaviour, and competitors to help sellers make informed decisions.
Integration of tools to enhance operational efficiency: Connecting various eCommerce tools (like Google Sheets, APIs, or third-party software) to streamline workflows.
Automation minimizes errors, saves time, and improves operational efficiency.

Financial reimbursement audits

Managing finances is crucial for online sellers, especially those using Amazon FBA. This service includes:
Amazon FBA reimbursement audits and claims filing: Identifying lost or damaged inventory and filing claims with Amazon to recover money.
Financial tracking and profit analysis: Monitoring revenue, expenses, and profit margins to optimize business performance.
Expense management and cost optimization: Analysing and reducing unnecessary costs to increase profitability.
By ensuring sellers get their rightful reimbursements and optimize their finances, this service helps improve profitability.

Data-Driven Business Insights

Data is key to making better business decisions. This service provides:
Performance tracking and reporting: Creating reports to analyse sales trends, customer feedback, and business growth.
Competitor analysis and market research: Studying competitors’ pricing, products, and marketing strategies to stay competitive.
Sales forecasting and demand planning: Predicting future sales trends to prepare inventory, adjust marketing strategies, and prevent stockouts or overstocking.
These insights help sellers make data-driven decisions to grow their business effectively.